Privacy Policy

Privacy Policy

Effective Date: November 10, 2025

QuickBite Fast Food Outlet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our outlet, use our services, or interact with us in Nigeria.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, phone number, email address, and delivery address when you place orders (in-person, via phone, app, or delivery partners).
• Payment Information: Card details or mobile money references (processed securely via third-party payment providers; we do not store full card numbers).
• Transaction Data: Order history, preferences, and feedback.
• CCTV Footage: Images and videos from in-outlet cameras for security purposes.
• Usage Data: If using our mobile app or website, IP address, device information, and browsing behavior.

We collect information directly from you or automatically through our systems.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Improve customer service and personalize experiences.
• Send promotional offers (with your consent, e.g., via SMS or email).
• Ensure outlet security and prevent fraud.
• Comply with Nigerian laws, including data protection regulations under the Nigeria Data Protection Act (NDPA).

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Delivery partners (e.g., address for orders).
• Payment processors.
• Law enforcement or regulators if required by law.
• Service providers (e.g., IT support) under strict confidentiality.

4. Data Security

We implement reasonable measures like encryption, access controls, and secure storage to protect your data. However, no system is 100% secure.

5. Your Rights

Under NDPA, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing.
• Lodge a complaint with the Nigeria Data Protection Commission.

Contact us at quickbite@support.ng or visit our outlet to exercise these rights.

6. Data Retention

We retain your information only as long as necessary (e.g., 3 years for transactions) or as required by law, then securely delete it.

7. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent.

8. Changes to This Policy

We may update this Policy; changes will be posted in-outlet and on our website/app.

9. Contact Us

              For questions: Email info@eddiesbites.com or call +234 811 145 2156.

By using our services, you agree to this Policy.